The inventory
Before anything moves, every item in every room is photographed and listed with a disposition. This is the basis of your personal property claim. Items you consider irreplaceable are flagged.
Textiles
Garments, bedding, drapes, rugs and soft toys carry odor deep in the fibers. Contents facilities process them in ozone chambers and with specialty laundering and dry cleaning designed for smoke; items that do not come clean move to the loss list. Leather, suede and delicate fabrics are evaluated individually.
Hard goods, electronics and paper
Dishes, glassware, toys and decor in ultrasonic tanks or by hand; furniture cleaned and refinished where needed; electronics inspected for corrosion before anything is powered on; documents, books and photographs treated to the extent exposure allows.
Storage and return
Climate-controlled storage for the weeks or months the structure takes, and return only after the house passes its odor check with the windows closed and heat on.
On the claim
Inventory, pack-out, cleaning by category, storage and return are itemized and billed directly to your insurer on covered claims. The loss inventory supports your contents claim under its own limit.
